There is a delay in Massachusetts receiving federal funds for the Fuel Assistance program. This is also delaying the release of client eligibility and denial notices. Self Help Inc. will continue to process applications, provide intake for new clients, and notify vendors of approved deliveries.
We want remind all clients that if you do not have heat because your system isn’t working please contact 508-580-4481, if you don’t have fuel or utility service please contact our Fuel Assistance Department at 508-588-5440.
Please continue to monitor this website as it will be updated when federal funding is made available to Massachusetts. You can also check the status of your application by accessing our 24/7 automated system by calling 508-588-5440 and select option 1 and then follow the prompts.
Thank you for your patience and understanding during this difficult time.