Fuel & Energy Programs

Fuel & Energy

The Energy Programs of Self Help, Inc. are designed to provide relief to households most vulnerable to high home heating costs. The Fuel Assistance/LIHEAP Program helps low-income families and individuals pay for and lower the cost of heating their home in winter, even if you rent. The Energy Efficiency Program helps stretch your energy dollars by providing free upgrades for insulation and weatherization, as well as heating system repairs and replacements for income eligible households.

Are you currently without heat?

If you are facing no heat, a shut off notice from a utility or are nearly out of fuel:
  • Schedule an intake appointment if you have not yet completed the intake process.
  • If you have completed an intake, contact our office immediately by phone or in person at 508-588-5440.
  • We will need a copy of your shut off notice.
If your Heating System is not working:
  • Tenants must contact their landlords
  • Homeowners may be eligible for emergency repair funds through the HEARTWAP program. Contact 508-580-4481 for more information.

Fuel Assistance

Get help paying fuel costs. 13,233 qualifying households were warmer last winter because of help received from Self Help, Inc. and the Fuel Assistance Program.
Go to the Fuel Assistance page

Energy Conservation

Along with fuel assistance, there is also a weatherization assistance program which helps reduce the cost of energy for low-income families.
Go to the Energy Conservation page →


Currently, Self Help Fuel Assistance and Energy Conservation programs serves residents in 26 different cities and towns in Massachusetts.
Go to the Locations page

Income Eligibility

Find out if you are eligible — Any low-income household whose gross yearly income falls at or below the income guidelines may qualify.
Go to the Income Eligibility page →

Book an Appointment

If you are facing no heat, a shut off notice from a utility or are nearly out of fuel, your first step is to schedule an intake appointment.
Go to the Book and Appointment page


Low income home energy assistance program forms. These are forms that will help determine whether you qualify for Fuel Assistance.
Go to the LIHEAP Forms page →

What Do I Bring When I Apply for Fuel Assistance?

Get information regarding required documentation needed for your LIHEAP application including Picture ID, Proof of income and recent bills.
Go to the What To Bring page →